arrowHome arrow Heartland Fleet Thursday, 20 November 2008  
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About Heartland Holden

ImageOur Vision:

To be recognised as a successful organisation, committed to making a positive impact on the community, our customers and our staff.


Our Mission:

To provide the best total automotive solutions to our customers.

 

 

Our Philosophy:

- Endeavour to treat each customer as if they are our only customer.

- Maintain a level of quality and reliability of service that will exceed our customer’s expectations.

- Act honestly and fairly in all dealings and conduct our business with professionalism, courtesy and integrity.

- Provide our employees with secure rewarding employment in a safe and healthy workplace.

- Ensure that our company contributes to the productivity and quality of life of our employees and our community.

- Preserve the environment and actively participate in all current environmental initiatives.


Our History:

Heartland Motors is a privately owned company that was formed on July 1, 2001, by the merger of five Holden dealerships in Western Sydney.

This merger not only created the largest single franchise motor group in Australia but gave us at Heartland the opportunity to provide a wide selection of quality new and used motor vehicles with great savings derived through economies of scale.

Heartland’s primary market area stretches from Silverwater westward to the foot of the Blue Mountains. This area is Sydney’s largest growth area and is home for many of Australia’s leading business houses.

At Heartland we believe in developing our corporate culture in such a way as to eliminate the negative perceptions often associated with the purchase of a new or used vehicle. Any interaction with Heartland must be both an enjoyable and stress free experience.

The individual dealerships that made up Heartland already had exceptional records in the areas of customer service and we are committed to building on those strong foundations for many years to come.

Holden Grand Masters

Heartland is a Grand Masters winner for 5 consecutive years running: 2003, 2004, 2005, 2006 & 2007
Every year Holden recognises its most outstanding Retailers with Grand Masters Status.

These Retailers have surpassed the rigorous criteria established by Holden for high performance in every aspect of their operations, especially in their commitment to consistently superior customer care and service.

For their leadership and professional standards they have earned the status of Holden Grand Master.

 
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